Payment Options
Each of our handmade rugs is a unique piece of art, crafted with care and attention to detail. To make your purchase as seamless as possible, we offer a variety of payment options:
Within the USA: You can pay easily and securely using Zelle, Venmo, or PayPal.
International Orders: We accept PayPal for international transactions, providing a safe and convenient way to bring one of our exclusive rugs into your home.
Shipping Information
We’re excited to send our handmade rugs to new homes across the USA and beyond!
Within the USA: We offer flat-rate shipping across the United States for $15. Delivery typically takes 3-5 business days, depending on your location. Once your order is placed, we’ll get in touch to confirm the details and provide a tracking number.
International Shipping: We love when our rugs travel to far-off places! For international orders, delivery usually takes more than 7 days, depending on the destination. Shipping costs start at $30. After you place your order, we’ll contact you to finalize the details and provide a tracking number.
No matter where you are, we’re committed to getting your new rug to you safely and swiftly. If you have any questions about shipping or need a more precise delivery estimate, feel free to contact us!
Exchange Policy
We understand that finding the perfect rug is a personal journey. If you feel your chosen rug isn’t quite the right fit for your space, we’re happy to offer an exchange within 14 days of purchase. Simply reach out to us, and we’ll guide you through the exchange process. Please note that all exchange shipping costs will be covered by us to ensure a smooth and hassle-free experience.
We value the craftsmanship and uniqueness of our handmade rugs, and we're here to help you find the one that perfectly suits your home.
Returns
If your new rug doesn't quite fit your space or you feel it's not the perfect match, you can return it within 14 days of purchase. We want you to be happy with your choice, so we'll cover all return shipping costs. Just reach out to us, and we'll take care of the rest!